The Association of Convenience Stores has some very good guidance for those businesses providing a delivery service due to the COVID-19 outbreak.
https://www.acs.org.uk/advice/home-delivery-retailers
This guidance has been designed in consultation with multiple Government departments, Surrey/Bucks Trading Standards and Woking Borough Council, who work with ACS on its existing Assured Advice scheme
The guidance covers the following areas:
- How to take an order
- How to take payment
- How to operate a collection service
- How to manage data security
- Plastic bag charging for home deliveries
- Age restricted products