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CUSTOMER SERVICE AWARDS

11 years championing outstanding customer service, the Customer Service Awards highlight those businesses that continue to raise the bar.

It was fantastic to see so many of Chester city centre’s brilliant businesses come together to celebrate one another’s achievements.
The evening was a real reminder of the passion, dedication and exceptional customer service that runs through our city, across every sector. Awards like these shine a light on the people who make Chester such a special place to shop, eat, drink and visit, while reinforcing the high standards our businesses set year after year. We should all be incredibly proud of what Chester has to offer. Congratulations to every one of our 2026 winners and finalists.
Carl Critchlow, CEO of Chester BID

2026 WINNERS

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PROUD SPONSORS

With thanks to King Kabs for sponsoring the Customer Service Awards 2026.

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Shopfront with black KINGKABS sign and phone number, blurred pedestrians walking past and a white car parked in front.

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